A little back story, originally we were scheduled to have this done around mid June but weather delayed things and from what I gather, Curtis and his company was put behind because of it. After a few emails back and forth and a personal call from Curtis to express his equal frustration, the crew came out and just did a fantastic job.
The team was professional, courteous and left myself and my neighbors in awe of how well the landscaping turned out. And to my surprise, they were even out on the Fourth of July to finish the project! That just shows they take pride in their work and want to keep their customers happy.
My wife and I are very grateful for the work Rowan has done with our landscaping and turning some "dead" areas in to things I can be proud to show.
The only reason I am not giving 5 stars is that I am a believer in giving something to grow on. And for Rowan that would be communication with your clients. While each interaction was professional, respectful and courteous, there were some gaps in between asking questions and getting responses. And even one email about an addition to the project that was missed. I fully expect that this is due to them being so busy more than anything else which is a GOOD problem to have, just wanted to pass on a note.
That being said, I have other projects I want to do over the next couple years and Rowan will be the first place I call and who I will recommend to anyone that asks me.
Excellent work by Curtis and his team!
UPDATE: I bumped this to a very deserving 5 stars. I had a couple plants/trees that didn't take and Curtis and his team MORE than stood by the install of the landscaping and even came out and added a few things and replaced bushes I didn't even consider.
They are professional, courteous and respectful of your property and will do EVERYTHING possible to ensure your needs are met. Hands down the best company I have worked with.
Randy
Did a great job. I will have them back to do work in the spring.
Ben Trevino
I was blown away with how awesome my landscaping looked! Plus it was very reasonably priced. Would highly recommend to anyone!!!
Andrew Holder
We cannot recommend Rowan enough! From start to finish we felt like our voices were heard and our opinions respected. Curtis was always available when we had questions, comments, changes, etc. and he never made us feel like we were a burden. We were always given time to make decisions and freedom to make changes to the plan all the way until the end. The thing that sticks out to me the most though, is the professionalism and respect the crew had while they were at our house. There was no cussing or smoking. They had a professional appearance. They cared about my house and property like it was their own. This is the only crew that’s done work at our house that I would let my boys (who are under 5) be around. They let them watch/showed them what they were doing and took the time to answer their questions. If you are in need of any landscaping, small or large, shoot them a message from their website. You won’t be disappointed and would be hard pressed to find someone else with this skill level and professionalism! Thanks again, Rowan, for turning our eyesore into something amazingly beautiful!
Craig Gilles
Outstanding job! My wife hired Mr. Rowan after meeting and discussing our landscaping needs with him. From the initial phone consult, through quoting and onsite review, to finishing the job, it's apparent that Mr. Rowan cares about his craft as the results show! The yard looks incredible -- new mulch (beautiful deep-cut edge on the mulch beds), trimmed trees, and shrubs and general spring clean-up. The job was topped-off with a lawn mowing -- no charge! Again, incredible work -- return customer guaranteed!
Jared Evans
Curtis Rowan
Natalie Rowan