A little back story, originally we were scheduled to have this done around mid June but weather delayed things and from what I gather, Curtis and his company was put behind because of it. After a few emails back and forth and a personal call from Curtis to express his equal frustration, the crew came out and just did a fantastic job.
The team was professional, courteous and left myself and my neighbors in awe of how well the landscaping turned out. And to my surprise, they were even out on the Fourth of July to finish the project! That just shows they take pride in their work and want to keep their customers happy.
My wife and I are very grateful for the work Rowan has done with our landscaping and turning some "dead" areas in to things I can be proud to show.
The only reason I am not giving 5 stars is that I am a believer in giving something to grow on. And for Rowan that would be communication with your clients. While each interaction was professional, respectful and courteous, there were some gaps in between asking questions and getting responses. And even one email about an addition to the project that was missed. I fully expect that this is due to them being so busy more than anything else which is a GOOD problem to have, just wanted to pass on a note.
That being said, I have other projects I want to do over the next couple years and Rowan will be the first place I call and who I will recommend to anyone that asks me.
Excellent work by Curtis and his team!
UPDATE: I bumped this to a very deserving 5 stars. I had a couple plants/trees that didn't take and Curtis and his team MORE than stood by the install of the landscaping and even came out and added a few things and replaced bushes I didn't even consider.
They are professional, courteous and respectful of your property and will do EVERYTHING possible to ensure your needs are met. Hands down the best company I have worked with.
Randy
Curtis, Bob and the guys at Rowan are a supremely professional group. From landscape design to project completion - we knew we were in good hands! They use contemporary software design, materials and techniques to ensure 100% satisfaction. The end result - the most beautiful backyard patio I could have envisioned and front yard landscaping that continues to brings us compliments from the neighbors on a regular basis. Curtis is very knowledgeable about plant selection and maintenance and even comes by after project completion to ensure that things are going well. He guarantees his work and he means it! His team is punctual, pleasant and totally skilled. These guys really can do it all. It was really a worry free experience. Totally glad we chose them for our landscaping needs - we found a life long contractor in Curtis.
Roderick Morrison
Had extensive work done around my house (drains tiled, plants, retaining wall, edging and mulch) by Curtis and his crew. The work was done in 100 degree heat and was knocked out in no time w/no mess left behind. The result was phenomenal and my wife and I couldn't be happier. The best part of it all was the service that was given. Curtis called the night prior to be sure we were both on the same page and then called a day later to follow up to see if it was to our liking. This kind of service is very rarely found in this industry. I'd recommend this company to anyone.
David Mahlan
Rowan Landscape delivers period. My experience with them was nothing less than perfect. They took my yard from nothing to something my neighbors wont stop talking about - Thanks!
Jason Johnson
Outstanding job! My wife hired Mr. Rowan after meeting and discussing our landscaping needs with him. From the initial phone consult, through quoting and onsite review, to finishing the job, it's apparent that Mr. Rowan cares about his craft as the results show! The yard looks incredible -- new mulch (beautiful deep-cut edge on the mulch beds), trimmed trees, and shrubs and general spring clean-up. The job was topped-off with a lawn mowing -- no charge! Again, incredible work -- return customer guaranteed!
Jared Evans
Curtis Rowan
Natalie Rowan
Bob