After receiving terrible service from one landscaper then waiting months for a second to just get back to me with a design for our yard, it was a breath of fresh air to have Curtis stop by, get us a design, and tweak it for us within 48 hours of my first call to him. Work was done quickly, communication was made promptly Curtis and his crew were also polite, friendly, and willing to take on a few extra things the day they were here. We will be having Rowan come to finish our yard next spring!
Wow! I could not be more impressed with Rowan Landscape & Design from start to finish. You could tell from the initial consultation with Curtis that he cares deeply about this profession and making his customers happy. He listened carefully to what we were wanting and gave his opinions for us to consider but never pushed anything on us. He went to different plant centers to ensure that the plants we were getting were of the best quality. The communication throughout was great and they were right on schedule & budget. His crew was every bit as good, paying close attention to detail every step of the way. The finished product looks incredible and the crew did a phenomenal job of cleaning up when the project was complete. They even gave us tips on caring for each plant to help their growth along. I would highly recommend Rowan Landscape & Design to anyone looking to get an exterior project done from general landscape & hardscape, to lighting, etc. They’re simply the best in town!
Curtis and his crew did an amazing job for us! They made our vision into a reality. The service was prompt and they stayed within our budget. I would highly recommend their services to anyone!
Rowan Landscape & Design is unquestionably one of the best vendor experiences that I have ever had. I met with them about the possibility of a complete overhaul of my existing home landscaping. Through the process, they made me comfortable that not only did they understand what I was looking for but also would perform the work as if it was being done on their own residence. I could not recommend them highly enough. What a breath of fresh air to deal with a company who works so hard for you in exactly the ways that they promise they will. 5 Stars. A+. Highly recommend.
A little back story, originally we were scheduled to have this done around mid June but weather delayed things and from what I gather, Curtis and his company was put behind because of it. After a few emails back and forth and a personal call from Curtis to express his equal frustration, the crew came out and just did a fantastic job. The team was professional, courteous and left myself and my neighbors in awe of how well the landscaping turned out. And to my surprise, they were even out on the Fourth of July to finish the project! That just shows they take pride in their work and want to keep their customers happy. My wife and I are very grateful for the work Rowan has done with our landscaping and turning some "dead" areas in to things I can be proud to show. The only reason I am not giving 5 stars is that I am a believer in giving something to grow on. And for Rowan that would be communication with your clients. While each interaction was professional, respectful and courteous, there were some gaps in between asking questions and getting responses. And even one email about an addition to the project that was missed. I fully expect that this is due to them being so busy more than anything else which is a GOOD problem to have, just wanted to pass on a note. That being said, I have other projects I want to do over the next couple years and Rowan will be the first place I call and who I will recommend to anyone that asks me. Excellent work by Curtis and his team! UPDATE: I bumped this to a very deserving 5 stars. I had a couple plants/trees that didn't take and Curtis and his team MORE than stood by the install of the landscaping and even came out and added a few things and replaced bushes I didn't even consider. They are professional, courteous and respectful of your property and will do EVERYTHING possible to ensure your needs are met. Hands down the best company I have worked with.