My wife and I didn't know what we wanted, but we knew wanted something other than what we had with regard to our landscaping. We wanted stone instead of wood mulch, and we wanted a patio with a fire pit. Apart from that, we gave the team at Rowan a canvas. We couldn't be happier with the result. I think we got lucky with the timing, but we went from first contact to work complete in about a month. About a week of that was actively working on the landscaping which was 2-3 weeks after signing of the work agreement. While working, they always waited for the school bus to pickup the kids first. This to me is just an example of one of those intangibles that highlight the integrity of the company. My one critique would be that Curtis is a pretty busy guy, so communication via email was not always the quickest. Rather than having a conversation via email, I just requested he come back out to the house to finalize what we wanted done.
Had extensive work done around my house (drains tiled, plants, retaining wall, edging and mulch) by Curtis and his crew. The work was done in 100 degree heat and was knocked out in no time w/no mess left behind. The result was phenomenal and my wife and I couldn't be happier. The best part of it all was the service that was given. Curtis called the night prior to be sure we were both on the same page and then called a day later to follow up to see if it was to our liking. This kind of service is very rarely found in this industry. I'd recommend this company to anyone.
A little back story, originally we were scheduled to have this done around mid June but weather delayed things and from what I gather, Curtis and his company was put behind because of it. After a few emails back and forth and a personal call from Curtis to express his equal frustration, the crew came out and just did a fantastic job. The team was professional, courteous and left myself and my neighbors in awe of how well the landscaping turned out. And to my surprise, they were even out on the Fourth of July to finish the project! That just shows they take pride in their work and want to keep their customers happy. My wife and I are very grateful for the work Rowan has done with our landscaping and turning some "dead" areas in to things I can be proud to show. The only reason I am not giving 5 stars is that I am a believer in giving something to grow on. And for Rowan that would be communication with your clients. While each interaction was professional, respectful and courteous, there were some gaps in between asking questions and getting responses. And even one email about an addition to the project that was missed. I fully expect that this is due to them being so busy more than anything else which is a GOOD problem to have, just wanted to pass on a note. That being said, I have other projects I want to do over the next couple years and Rowan will be the first place I call and who I will recommend to anyone that asks me. Excellent work by Curtis and his team! UPDATE: I bumped this to a very deserving 5 stars. I had a couple plants/trees that didn't take and Curtis and his team MORE than stood by the install of the landscaping and even came out and added a few things and replaced bushes I didn't even consider. They are professional, courteous and respectful of your property and will do EVERYTHING possible to ensure your needs are met. Hands down the best company I have worked with.
Rowan was very prompt in giving me a bid for spring cleanup. The bid was very fair and covered everything I wanted done. They were very thorough trimming my trees and bushes plus adding a few things we hadn't talked about. I couldn't be happier with the priceless and performance.
Could not be happier with the work done. Curtis is very good at calling you back and answering any questions. It's just a great company doing great work.